Effective Date: January 1, 2020

 

Stephanie Brown Inc. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.stephaniebrowninc.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information:
When you contact us via our website, schedule a consultation, sign up for our newsletter, or fill out a contact form, we may collect:

• Full name

• Email address

• Phone number

• Project details

• Billing or mailing address (if applicable)

b. Non-Personal Information:
We may collect certain information automatically when you visit the Site, including:

• IP address

• Browser type and version

• Pages visited and time spent

• Device type and operating system

This data helps us understand how users interact with the Site and improve user experience.

 

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide our interior design services

• Communicate with you about your project or appointment

• Send updates, promotions, and newsletters (you may opt out at any time)

• Improve our website’s functionality and performance

• Comply with legal and regulatory obligations

 

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and business (e.g., email marketing platforms, CRM tools)

• Contractors or vendors as needed to deliver our services (e.g., tradespeople or furniture suppliers)

• Authorities when required to comply with legal obligations

All third parties are required to maintain the confidentiality of your information.

 

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

 

5. Cookies & Tracking Technologies

Our Site may use cookies or similar technologies to enhance your experience. You may disable cookies in your browser settings, though this may affect certain site features.

 

6. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to read their privacy policies.

 

7. Your Rights

Depending on your location, you may have the right to:

• Access or update your personal information

• Request deletion of your data

• Withdraw consent or object to certain uses of your information

To make a request, please contact us at [insert contact email].

 

8. Security

We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

 

9. Children’s Privacy

Our Site and services are not intended for children under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children.

 

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted indicates your acceptance.

 

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Stephanie Brown Inc.

101 - 1880 Fir Street, Vancouver BC V6J 3B1
info@stephaniebrowninc.com

Phone: 604 . 568 . 8960